Terms & Conditions
1. Terms and Acceptance
This website, (the “Site”), operated by Tech & Client (referred to as “we,” “us,” “our,” or “Tech & Client”), welcomes you to access and utilize our virtual assistance and website assistance services. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
Throughout these terms and conditions, the terms “you” and “user” refer to any individual or entity accessing or using this website. This agreement constitutes a legally binding contract between you and Tech & Client, governing your use of our services. Please carefully read and understand these terms before proceeding. If you have any questions, feel free to contact us using the provided contact information. Your continued use of our website signifies your acceptance of these terms and conditions.
2. User Agreement
2.1 Acceptance of Terms: By accessing or using the services provided by Tech & Client on this website (referred to as “Services”), you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined herein. If you do not agree with any part of these terms, refrain from using our Services.
2.2 Age Restriction: To use our Services, you must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian. By using our Services, you affirm that you meet this age requirement.
2.3 Responsibility for Account: You are responsible for maintaining the confidentiality of any account credentials, such as usernames and passwords, associated with your use of our Services. You agree to notify us immediately of any unauthorized access or use of your account.
2.4 Lawful Use: You agree to use our Services in compliance with all applicable laws and regulations. Any use of our Services for illegal or unauthorized purposes is strictly prohibited.
2.5 Modification of Terms: Tech & Client reserves the right to modify these terms and conditions at any time. Users will be notified of material changes, and continued use of the Services after such modifications constitutes acceptance of the updated terms.
2.6 Termination: Tech & Client may, at its discretion, terminate or suspend your access to the Services with or without cause. You may also terminate your use of the Services by providing written notice to Tech & Client.
3. Registration and Account Information
3.1 User Registration: To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials, including but not limited to usernames and passwords. Notify Tech & Client immediately of any unauthorized access or use of your account.
3.3 Accuracy of Information: You agree to ensure that all information provided during the registration process and throughout your use of the Services remains accurate, complete, and up-to-date. Tech & Client reserves the right to suspend or terminate your account if any information is found to be false or misleading.
3.4 Unauthorized Access: You understand and acknowledge that you are solely responsible for any activity that occurs under your account, and you agree to take appropriate measures to prevent unauthorized access.
3.5 Parental Consent: If you are under the age of 18, you affirm that you have obtained the necessary parental or legal guardian consent to use the Services.
3.6 Account Deactivation: Tech & Client reserves the right to deactivate or delete accounts that have been inactive for an extended period or violate these terms and conditions.
4. Description of Services
4.1 Scope of Services: Tech & Client provides virtual assistance and website assistance services aimed at administrative support, hr support, communication website maintenance, and technical support. The scope of services is outlined on our website and may be updated from time to time.
4.2 Service Limitations: While we strive to offer comprehensive assistance, Tech & Client acknowledges that certain services may have limitations. Users are encouraged to review the service descriptions and contact us for clarifications on specific offerings.
4.3 Changes to Services: Tech & Client reserves the right to modify, suspend, or discontinue any part of the services at any time. Notice of significant changes will be communicated through appropriate channels.
4.4 User Responsibilities: Users are responsible for providing accurate and relevant information necessary for the effective delivery of services. Failure to do so may impact the quality and timeliness of the assistance provided.
4.5 Third-Party Services: Tech & Client may, at its discretion, utilize third-party services to enhance or support the provision of virtual assistance and website assistance. Users are subject to the terms and conditions of these third-party services when applicable.
5. User Responsibilities
5.1 Accurate Information: Users of Tech & Client’s services are obligated to provide accurate, current, and complete information necessary for the effective utilization of virtual assistance and website assistance.
5.2 Compliance with Laws: Users agree to use the services in compliance with all applicable local, state, and federal laws and regulations. Any use of the services for unlawful purposes is strictly prohibited.
5.3 Ethical Use: Users are expected to engage in ethical and responsible use of Tech & Client’s services. This includes refraining from engaging in any activity that may harm, interfere with, or disrupt the integrity of the services.
5.4 Account Security: Users are responsible for maintaining the security of their accounts, including safeguarding login credentials and promptly notifying Tech & Client of any unauthorized access.
5.5 Collaboration with Tech & Client: To facilitate effective service delivery, users agree to collaborate with Tech & Client by promptly responding to requests for information and providing any necessary cooperation.
5.6 Lawful Content: Users are solely responsible for the content they submit or request assistance with. Content must not violate any laws, infringe on intellectual property rights, or be offensive, defamatory, or harmful.
5.7 Feedback and Communication: Users are encouraged to provide constructive feedback to improve the quality of services. Communication with Tech & Client should be conducted in a respectful and professional manner.
6. Intellectual Property
6.1 Ownership: All intellectual property rights, including but not limited to copyrights, trademarks, trade names, and trade secrets, associated with Tech & Client’s services and website content, are the exclusive property of Tech & Client unless otherwise stated.
6.2 User-Generated Content: Users may retain ownership of intellectual property rights in content they generate while using Tech & Client’s services. However, by submitting such content, users grant Tech & Client a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, and display the content for the purpose of providing and improving the services.
6.3 Prohibited Use: Users are expressly prohibited from using, copying, reproducing, distributing, or creating derivative works from any content on Tech & Client’s website without prior written permission.
6.4 Trademarks: The names, logos, and any other trademarks displayed on the Tech & Client website are the property of Tech & Client. Users are prohibited from using these trademarks without the express written permission of Tech & Client.
6.5 Confidentiality: Tech & Client acknowledges the confidential nature of user-provided information. Tech & Client agrees not to disclose, reproduce, or use confidential information for any purpose other than the provision of services, except as required by law.
6.6 Third-Party Rights: Tech & Client respects the intellectual property rights of third parties. If users believe their intellectual property rights are being infringed upon, they should promptly notify Tech & Client.
7. Confidentiality
7.1 Definition: For the purposes of these terms and conditions, “Confidential Information” refers to any non-public information disclosed by users to Tech & Client, including but not limited to business plans, strategies, proprietary information, and trade secrets.
7.2 Obligations: Tech & Client agrees to hold all Confidential Information in strict confidence and to take all reasonable precautions to prevent unauthorized disclosure, reproduction, or use of such information.
7.3 Exceptions: The obligations of confidentiality do not apply to information that: a.) Is or becomes publicly available without breach of these terms. b.) Is independently developed by Tech & Client without reference to the Confidential Information. c.) Is rightfully obtained by Tech & Client from a third party without restriction.
7.4 Use of Confidential Information: Tech & Client agrees to use Confidential Information solely for the purpose of providing virtual assistance and website assistance services to the user.
7.5 Disclosure Required by Law: Tech & Client may disclose Confidential Information if required by law, court order, or government regulation. In such cases, Tech & Client will notify the user to the extent permitted by law.
7.6 Duration of Confidentiality: The obligations of confidentiality shall continue beyond the termination of the user’s use of Tech & Client’s services and will remain in effect until the Confidential Information becomes publicly available through no fault of Tech & Client.
7.7 User Responsibilities: Users are also responsible for maintaining the confidentiality of any information provided to Tech & Client and should not submit confidential information that they are not entitled to disclose.
8. Payment and Billing
8.1 Service Fees: Users agree to pay the fees associated with Tech & Client’s virtual assistance and website assistance services as outlined on our website or through a separate agreement.
8.2 Payment Methods: Payment for services can be made using the accepted payment methods specified by Tech & Client. Users are responsible for providing accurate billing information.
8.3 Billing Period: Unless otherwise specified, service fees are billed on a monthly, quarterly, bi-annually or annually basis. The billing period will be clearly communicated to users.
8.4 Refunds: Refund policies, if applicable, will be outlined on our website or in a separate agreement. Users are responsible for understanding and adhering to these policies.
8.5 Taxes: Users are responsible for any applicable taxes associated with the use of Tech & Client’s services. Tax amounts will be clearly communicated during the billing process.
8.6 Changes to Fees: Tech & Client reserves the right to modify service fees at any time. Changes will be communicated to users in advance, and continued use of the services after such modifications constitutes acceptance of the updated fees.
9. Termination
9.1 Termination by Tech & Client: Tech & Client reserves the right to terminate or suspend user access to virtual assistance and website assistance services at our discretion, with or without cause. Reasons for termination may include but are not limited to violation of these terms and conditions or misuse of the services.
9.2 Termination by User: Users may terminate their use of Tech & Client’s services by providing written notice to Tech & Client. Termination will be effective upon receipt of the notice, and users are responsible for any outstanding fees incurred up to the termination date.
9.3 Effect of Termination: Upon termination, users lose the right to access and use Tech & Client’s services. Tech & Client may delete or retain user data, as outlined in our privacy policy.
9.4 Survival of Terms: Certain provisions, including but not limited to intellectual property rights, confidentiality, and limitation of liability, shall survive the termination of these terms and conditions.
10. Refund Policy
10.1 Eligibility for Refund: Users may request a refund within the first 7 days of the purchase of their first subscription plan (“Initial Subscription Plan”).
10.2 Exclusions: Refund requests for any additional subscription plans beyond the Initial Subscription Plan will not be eligible for consideration.
10.3 Refund Process: To initiate a refund request, users must contact our customer support team within the specified 7-day period. Refund requests made after this timeframe will not be entertained.
10.4 Conditions for Refund: Refunds will only be processed under the following conditions: a.) The request is made within the eligible 7-day period. b.) The user has not violated any terms or conditions outlined in this agreement.
10.5 Refund Method: Refunds, if approved, will be processed using the same method as the original payment. The user should allow a reasonable processing time for the refund to be reflected in their account.
10.6 Cancellation of Services: Upon approval of a refund, the user’s access to services associated with the refunded subscription plan will be terminated.
10.7 Additional Terms: Tech & Client reserves the right to modify or update the refund policy at any time. Users are encouraged to review the refund policy periodically for any changes.
11. Limitation of Liability
11.1 No Warranties: Tech & Client provides virtual assistance and website assistance services “as is” and makes no representations or warranties of any kind, express or implied, regarding the services, including but not limited to their accuracy, completeness, or fitness for a particular purpose.
11.2 Limitation of Liability: To the maximum extent permitted by law, Tech & Client shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use or inability to use the services.
11.3 Third-Party Services: Tech & Client is not liable for any third-party services or products accessed through or linked from our services. Users are encouraged to review the terms and conditions of any third-party providers.
11.4 Indemnification: Users agree to indemnify and hold Tech & Client harmless from any claims, losses, liabilities, damages, costs, and expenses arising from or related to the user’s use of the services, violation of these terms and conditions, or infringement of any third-party rights.
11.5 Force Majeure: Tech & Client shall not be liable for any failure or delay in performing its obligations under these terms and conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or natural disasters.
11.6 Legal Compliance: Users acknowledge that Tech & Client operates within the framework of applicable laws and regulations. In no event shall Tech & Client be liable for any consequences arising from a user’s failure to comply with such laws.
12. Privacy Policy
12.1 Data Collection: Tech & Client collects and processes personal information as outlined in our Privacy Policy. Users agree to the collection, use, and disclosure of their personal information in accordance with the terms of the Privacy Policy.
12.2 User Consent: By using Tech & Client’s services, users expressly consent to the processing of their personal information as described in the Privacy Policy.
12.3 Data Security: Tech & Client employs reasonable security measures to protect user data. However, users acknowledge that no method of transmission over the internet or electronic storage is completely secure, and Tech & Client cannot guarantee absolute security.
12.4 Third-Party Services: Tech & Client may utilize third-party services that have their own privacy policies. Users are encouraged to review these policies to understand how their data may be handled by third-party providers.
12.5 Changes to Privacy Policy: Tech & Client reserves the right to modify its Privacy Policy at any time. Users will be notified of material changes, and continued use of the services after such modifications constitutes acceptance of the updated Privacy Policy.
12.6 Cookies and Tracking Technologies: Tech & Client may use cookies and similar tracking technologies to enhance user experience. Users can manage cookie preferences as outlined in the Privacy Policy.
12.7 User Rights: Users have rights regarding their personal information, including the right to access, correct, or delete their data. For more information on user rights, users are encouraged to review the Privacy Policy.
13. Changes to Terms and Conditions
13.1 Modification Authority: Tech & Client reserves the right to modify these terms and conditions at any time. Changes become effective immediately upon posting on the website. Users are responsible for regularly reviewing the terms to stay informed of any updates.
13.2 Notification of Changes: Material changes to these terms and conditions will be communicated through prominent notices on the website or via other reasonable means. Users will be provided with an opportunity to review and accept the modified terms.
13.3 Acceptance of Changes: Continued use of Tech & Client’s services after the effective date of modifications constitutes acceptance of the updated terms and conditions. Users who do not agree with the changes should refrain from using the services.
13.4 User Responsibility: It is the user’s responsibility to ensure awareness of any modifications to these terms and conditions. Tech & Client is not liable for any consequences resulting from a user’s failure to review updated terms.
13.5 Contact Information: Users with questions or concerns regarding changes to these terms and conditions are encouraged to contact Tech & Client using the provided contact information.
14. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law principles.
15. Contact Information
15.1 Communication Channels: For any questions, concerns, or communication regarding these terms and conditions or Tech & Client’s services, users may contact us at client@techandclient.com
15.2 Communication Formalities: Users are encouraged to communicate in a clear and concise manner, providing necessary details for efficient resolution. Written communication is preferred for documentation purposes.
15.3 Response Time: Tech & Client will make reasonable efforts to respond to inquiries in a timely manner. Response times may vary based on the nature and complexity of the inquiry.